JHerwitt currently accepts the following payment methods:

• All major credit cards: American Express, Mastercard, Visa, Discover, JCB
• Shop PAY (Pay in full or in installments) 
• PayPal
• Google Pay
• Venmo

Yes, it is safe to order on JHerwitt.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

J.Herwitt is currently registered to collect sales tax only in California state. Sales tax will be automatically applied to your order based on local sales tax laws and shipping destination. 

Yes, you will be given the opportunity to create a personalized message at checkout. The message, enclosed in a white envelope, will arrive with your gift package. The package will not have any other additional form identifying you as the giver. For this reason, we encourage you to at least enter your name on the gift message. 

• Standard Shipping (5-7 Business Days)
     - Cost: $50
     - Free for orders over $500
     - Includes tracking and insurance
• Expedited Shipping (2-3 Business Days)
     - Cost: $50
     - Includes tracking and insurance
• Overnight Shipping (1 Business Day)
     - Cost: $150
     - Includes tracking and insurance

J.Herwitt is responsible for orders until the package is delivered to the customer.  If the package goes missing, JHerwitt may choose to open an investigation with the carrier to determine the responsible party. Please contact Client Care if your order details indicate the package has been delivered but nothing was received.

Products are accepted for credit in the U.S. within 7 days of purchase. All items must be in perfect saleable condition, with the sales receipt. Exclusions apply, please note:

• Items will be accepted for return within 7 days of purchase.
• Items must be accompanied by all original packaging for a refund. Including jewelry boxes and pouches.
• Personalized, altered, or engraved items are not eligible for return.

At J.Herwitt Jewelry, "responsibly sourced" means that we are committed to sourcing our materials in ways that are ethical, sustainable, and traceable. This includes ensuring that our gemstones, precious metals, and other materials are obtained with respect for human rights, environmental standards, and local regulations.

Yes, we ensure that our precious metals are ethically sourced by working with suppliers who are committed to responsible mining practices. We use recycled metals whenever possible and partner with refineries that adhere to the highest standards of environmental stewardship and ethical labor practices.

J.Herwitt Jewelry is committed to avoiding conflict minerals in our products. We ensure that our supply chain does not include minerals sourced from conflict zones or regions with human rights abuses.